Terms of Service

Last Updated: September 23, 2026

Agreement to Terms

By accessing or using LEXGRO's website (lexgro.com), the LexxlyIQ platform, or our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

Where you have signed a separate service agreement with us, that agreement governs the engagement. These terms apply alongside it, and the service agreement prevails to the extent of any conflict.

Description of Services

LEXGRO provides marketing intelligence, leadership and advisory services for law firms. Our services include:

• CMO Intelligence, including the LexxlyIQ platform
• Law Firm Boardroom marketing leadership development
• Strategic Advisory engagements
• Fractional CFO and Fractional COO engagements, individually or as the LEXGRO C-Suite
• Marketing efficiency and marketing leadership assessments
• Training, podcasts and educational content
• Vendor oversight and marketing implementation support

We do not provide legal advice, and nothing we deliver constitutes legal advice. We do not provide accounting, tax or investment advice. Decisions about your firm remain yours.

Assessments

Our assessments are provided without charge and without obligation. Findings are based on the information you supply and on the systems you give us access to. Where information is unavailable or cannot be verified, we will say so rather than estimate it. An assessment does not create a client relationship or commit either party to a further engagement.

The LexxlyIQ Platform and Your Data

Delivering CMO Intelligence requires connecting systems you control, which may include advertising platforms, call tracking, your CRM or intake system, case management and billing.

You retain ownership of your data. We claim no ownership of the information we access or ingest on your behalf. We process it solely to provide the services, and we do not sell it.

We may use aggregated and de-identified information — data from which your firm and any individual cannot reasonably be identified — to improve our services and to produce benchmarks and industry research.

You are responsible for ensuring you have the authority to grant us access to the systems you connect, and for limiting that access appropriately. Where a connected system contains information subject to the attorney-client privilege or to your professional duty of confidentiality, you remain responsible for determining what is shared with us. We will treat all such information as confidential under the Confidentiality section below.

On termination, we will return or delete your data on request, except where we are required to retain it by law.

Professional Responsibility and Advertising Rules

You remain responsible for compliance with the rules of professional conduct and attorney advertising regulations that apply to your firm in every jurisdiction in which it practises. We will raise concerns where we see them, but we do not act as your compliance authority, and our services do not relieve you of that obligation.

User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of any credentials issued to you
• Hold the rights necessary to grant us access to the systems you connect
• Use our services only for lawful purposes
• Not interfere with or disrupt our services
• Comply with all applicable laws, regulations and professional rules

Intellectual Property

LEXGRO and its content suppliers own all content on our website and all software, methodology and materials we provide, including the LexxlyIQ platform. Intellectual property laws protect this content. Your service agreement grants you a limited, non-exclusive, non-transferable right to use the platform for the duration of your engagement.

You may not:

• Copy, modify or distribute our content without permission
• Use our trademarks without written consent
• Reverse engineer, decompile or attempt to derive the source of any software or technology we provide
• Resell, sublicense or provide access to the LexxlyIQ platform to a third party
• Remove any copyright or proprietary notices

Payment Terms

For paid services:

• Payment is due as specified in your service agreement
• Fees are non-refundable unless your service agreement states otherwise
• We may modify pricing with 30 days notice
• Late payment may result in suspension of services and platform access

Service Modifications

We may modify, suspend or discontinue any part of our services at any time. We will provide reasonable notice of significant changes when possible.

Limitation of Liability

To the maximum extent permitted by law, LEXGRO shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use of our services.

Our total liability for any claims arising from these terms or our services shall not exceed the amount you paid us in the twelve months preceding the claim.

Disclaimer of Warranties

We provide our services "as is" without warranties of any kind. We do not guarantee specific results, case volumes or revenue outcomes from our services. Past results do not guarantee future performance.

Measurement depends on the data available in the systems you connect. Where those systems are incomplete or inconsistent, our findings will reflect that, and we will identify the limitation rather than conceal it.

Indemnification

You agree to indemnify and hold harmless LEXGRO and its officers, directors, employees and agents from any claims, damages or expenses arising from your use of our services or violation of these terms.

Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement, and to disclose it only to personnel and contractors who need it to deliver or receive the services and who are bound by equivalent obligations. This obligation survives termination.

Where an assessment or engagement involves responses from individual employees of your firm, we will not attribute those responses to named individuals when reporting to firm ownership.

Termination

Either party may terminate services as specified in the applicable service agreement. We may terminate access to our website, the platform or our services for violation of these terms.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions.

Dispute Resolution

Any dispute arising from these terms or our services shall first be addressed through good-faith negotiation. If that does not resolve it, the dispute shall be settled by binding arbitration seated in North Carolina, administered by the American Arbitration Association under its Commercial Arbitration Rules. Each party bears its own costs unless the arbitrator determines otherwise.

Changes to Terms

We may update these terms from time to time. We will post the revised version on this page and update the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the modified terms.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in effect.

Contact Information

For questions about these terms, contact us at:

LEXGRO
Email: legal@lexgro.com
Website: Contact Form